Root Cause Analysis (RCA) training

Increase asset performance and eliminate recurring failures with proven RCA methods—delivered by MSI in partnership with Reliability Center Inc.

Root Cause Analysis (RCA) helps your team identify and eliminate the true causes of failures, reduce downtime, and prevent recurrence. Through our strategic partnership with Reliability Center Inc. (RCI), MSI offers two hands-on training options—1-Day Basic Failure Analysis (BFA) and 3-Day (PROACT® Certification)—for company cohorts. Your organization can implement RCA using traditional methods or choose to integrate EasyRCA software; the training supports both paths.

Bonus: All training participants receive a 30-day EasyRCA trial to test in their facility.

WHY MSI × RELIABILITY CENTER INC.

  • Proven methodology (PROACT®) with 50+ years of results
  • Cohort-based delivery to align teams and scale capability quickly
  • Training + software path so companies can choose traditional or digital RCA—or both
  • Flexible delivery: onsite, virtual live, or at MSI; tailored exercises to your operations

Basic failure analysis (BFA)

Overview Goals & Outcomes Course Outline Program Highlights

1 Day Training

BFA™ is a practical, field-driven course that equips frontline teams to resolve chronic failures quickly—without “paralysis by analysis.” Participants learn a streamlined 4-step process and apply it to real examples that reflect your environment (safety, maintenance, environmental, process, operational, administrative).

  • 1 Day (Two live 4-hour sessions)
  • Maintenance, Technicians, Operators, Frontline Supervisors
  • 8 – 12 (company or multi-site cohort)
  • Identify and apply effective problem-solving methods
  • Calculate the annual cost of chronic failures
  • Use a structured process and devise data collection strategies
  • Apply the 5P’s to gather the right information
  • Build logic trees (TOP BOX, modes) to get to root causes
  • Generate countermeasures and secure implementation support
  • Leverage current tech to document/manage RCA efforts
  • ½ Day instructional presentation
  • ½ Day guided practical exercises with real-world examples

Content focus: logic tree fundamentals, hypothesis verification, countermeasure planning, documentation

  • Built by the field, for the field—fast and pragmatic
  • Tailored to your plant, line, or department needs
  • Demonstrated ROI potential: 600–1000% per $1 invested

Delivery options: onsite at your facility, virtual live, or at the MSI Training Lab in Richmond, VA

PROACT® RCA Certification

Overview Goals & Outcomes Course Outline Program Highlights

For over 50 years, PROACT® RCA (Cause Effect Logic Tree) has been the gold standard for capturing ROI with RCA. This certification course equips leaders to investigate higher-severity events, strengthen reliability programs, and drive sustainable improvements across the organization.

  • 3 Days (blended instruction + hands-on)
  • Managers, Engineers, Maintenance, Reliability Leaders
  • 8 – 12 (company or cross-functional cohort)
  • Become certified in the PROACT® methodology
  • Conduct RCAs on events of any severity
  • Preserve/analyze data using the 5P’s (Parts, Position, People, Paper, Paradigms)
  • Build and verify logic trees to root levels (physical, human, latent)
  • Form effective cross-functional teams and facilitate meetings
  • Define concise failure statements and TOP BOX
  • Develop recommendations with acceptance criteria; communicate results to management
  • Plan implementation tracking and reviews; embed a proactive CI mindset
  • 3 days of instruction, case histories, multimedia, and group exercises
  • Live-data practice with mentoring and real-time hypothesis testing
  • Event definition → data preservation → team formation → analysis → reporting → corrective action tracking
  • Deep expertise in PROACT® RCA methods
  • Targets the issues responsible for the bulk of operating losses
  • Strengthens reliability, safety, and production performance

Delivery options: onsite at your facility, virtual live, or at the MSI Training Lab in Richmond, VA

EASYRCA SOFTWARE

Overview Key Benefits Core Features

Manage your entire RCA program in one place.

Through our partnership with RCI, MSI offers EasyRCA—a modern platform that standardizes investigations, accelerates logic-tree building, and makes corrective actions stick. Whether you use traditional RCA or software-enabled RCA, your training prepares you for both.

  • All trainees receive a 30-day EasyRCA trial
  • Visual Analysis Tools: Build clear, intuitive logic trees that map data to root causes (no more tangled spreadsheets).
  • One-Click Custom Reports: Generate polished, audience-ready reports instantly.
  • Corrective Action Tracking: Monitor countermeasures in the Action Center until every root cause is mitigated.
  • Searchable RCAs: Explore your organization-wide RCA Library, spot patterns, and reuse learnings.
  • Organization-Wide Template Library: Start fast with 300+ templates and build your own company library.
  • CMMS Sync: Sync FLOCs and serial numbers with major CMMS to reduce analyst friction.
  • Cost Savings & ROI:  Calculate potential savings, mitigate risk, and enable data-driven decisions.
  • Unlimited RCAs; wizard for team/facility/equipment setup
  • Canvas with “sticky notes on a whiteboard,” drag/reorder, tab/return node creation, custom orientation & fonts
  • Supports PROACT® logic trees, Fishbone, 5 Whys, and variations
  • Upload files, photos, videos; attach to nodes; tag hypotheses “True/Not True”
  • Task Manager (assign, remind, complete) & Corrective Action Manager (track to closure)
  • Analysis Assistant with real-time hypothesis suggestions from the PROACT® template library


Let’s design the right RCA solution for your plant.

  • Schedule a cohort consultation for the 1-Day BFA or 3-Day PROACT® Certification
  • Ask about EasyRCA integration and your 30-day trial

Have any questions? Reach out to  Dr. Victor Gray for personalized assistance.
 communications@msi-workforce.com | 804-655-2353