World Class Manufacturing (WCM)

MSI’s World Class Manufacturing (WCM) program trains managers and employees to implement continuous improvement techniques, reduce energy waste, and enhance productivity. This interactive program covers essential Lean Manufacturing principles and engages participants in real projects from their facility, ensuring immediate cost recovery for the class. With eight comprehensive modules, WCM provides the tools needed to identify and eliminate waste, increase efficiency, and improve profitability. Projects are documented on an A3 sheet, detailing results from the Plan, Do, Check, Act (PDCA) cycle, addressing root causes systematically.

WCM training is based on Shingo principles of continuous improvement. This program is designed to train individuals to assess operational excellence, as well as improve employee morale, individual and company performance, and company profits, whether on the production floor, in human resources, or at management levels, by highlighting value and non-value-added activities. WCM curriculum will be customized to the specifics of your workplace.

Program Overview

Course Goals/Outcomes Course Outline Program Highlights

The WCM training program is ideal for employees who are natural leaders, are interested in being a change agent, and have basic common sense skills. These employees should be vested in the survival of your company and take pride in what they do. Through workshops and other hands-on training, WCM trainees will:

  • Implement continuous improvement techniques to enhance productivity and reduce energy waste.
  • Conduct Gemba Kaizen events to identify and eliminate waste through short-term improvements.
  • Develop and standardize Lean methods across the company for consistent process improvement.
  • Apply root cause analysis tools such as Five Whys, Fishbone Diagrams, and Cause and Effect analysis for systematic problem-solving.
  • Utilize A3 sheets to document results from company-specific projects and address root causes systematically.
  • Conducting Kaizens: Conduct Gemba Kaizen events to identify and eliminate waste through short-term improvements.
  • Lean to Green Metrics: Develop and use metrics for Quality, Delivery, Cost, Customer Satisfaction, Safety, and Environmental improvements.
  • Value Stream Mapping: Create current and future state maps to develop action plans for process improvement.
  • Root Cause Analysis: Use Five Whys, Fishbone Diagrams, and Cause and Effect analysis for systematic problem-solving.
  • 5S, Workplace Organization: Implement 5S principles to create an organized, visual workplace that sustains improvements.
  • Total Productive, Predictive, Preventive Maintenance (TP3M): Develop maintenance programs to keep equipment at peak performance, reducing energy costs.
  • A3 Thinking: Apply scientific thinking and use A3 sheets to document results from the PDCA cycle and address root causes systematically.
  • Engaging and interactive course material designed to keep learners interested and invested. 
  • Live training program available onsite, online, or at MSI’s classroom. 
  • Training directly correlates to immediate on-the-job cost savings and improvements. 
  • Classes can be customized for one company, or a cohort of companies can send individuals. 
  • Credentialing staff equips them to effectively implement process improvements, leading to significant cost savings and enhanced operational efficiency. 
World Class Manufacturing Program Flyer

Empowering your team with the World Class Manufacturing (WCM) program drives operational excellence by providing the expertise to implement effective improvement strategies, significantly reduce costs, and boost overall productivity.

Have any questions? Reach out to Dr. Victor Gray for personalized assistance.
Email: communications@msi-workforce.com or Call: 804-655-2353 

Client Testimonials

“The WCM program is a critical element to helping us become more competitive and has helped us get on a journey to become ‘World Class.’ The key to MSI’s success is their ability to tailor training to meet our specific needs and do it in a way that has allowed us to reap immediate benefits.”

PETER BARNETT, V.P. OPERATIONS (2011)

“WCM was a great introduction to lean manufacturing principals, ideal for students new to and interested in problem solving in the manufacturing industry.”

AMANDA, STUDENT

“The WCM program enables us to develop a lean foundation for employees with a variety of backgrounds. Our workforce pool isn’t restricted to those with manufacturing experience. Our employees are now eliminating safety hazards, re-defining processes and increasing capacity on our production lines. And, the option for remote learning enabled us to keep moving forward through the last two years.”

KRIS CUTHBERTSON, TRAINING MANAGER

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