The intention of this module is to enable the participant to understand and create a set of metrics that drive behavior, are accurate, and link to higher-level metrics within an organization. Features DuPont Safety Solutions (now DSS+).

Learning Objectives:

• Be able to define a specific operational area that will be measured.
• Understand the need to link process-level metrics to the organization’s business objectives.
• Identify and map the process steps within a specified operation.
• Create balanced metrics for a specific operational area.